{"id":1522,"date":"2023-02-23T20:05:41","date_gmt":"2023-02-24T01:05:41","guid":{"rendered":"https:\/\/hydrokleencanada.com\/faq\/"},"modified":"2023-04-18T14:07:39","modified_gmt":"2023-04-18T14:07:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/hydrokleencanada.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1522\" class=\"elementor elementor-1522 elementor-1219\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3fa72b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3fa72b4\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/jupiterx.artbees.net\\\/yoga\\\/wp-content\\\/uploads\\\/sites\\\/488\\\/2020\\\/12\\\/hero-bg-3.png&quot;,&quot;id&quot;:&quot;101&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;acb51e7&quot;,&quot;jet_parallax_layout_type&quot;:&quot;none&quot;,&quot;jet_parallax_layout_bg_x&quot;:&quot;95&quot;,&quot;jet_parallax_layout_bg_y&quot;:&quot;15&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:null,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]},{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/jupiterx.artbees.net\\\/yoga\\\/wp-content\\\/uploads\\\/sites\\\/488\\\/2020\\\/12\\\/hero-bg-4.png&quot;,&quot;id&quot;:&quot;102&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_type&quot;:&quot;none&quot;,&quot;jet_parallax_layout_bg_x&quot;:&quot;0&quot;,&quot;_id&quot;:&quot;ac2e990&quot;,&quot;jet_parallax_layout_bg_y&quot;:&quot;65&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_direction&quot;:null,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:null,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8f9b52e\" data-id=\"8f9b52e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f5b554d elementor-widget elementor-widget-heading\" data-id=\"f5b554d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Need more information?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cbffe16 elementor-widget elementor-widget-heading\" data-id=\"cbffe16\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bc17a51 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc17a51\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;a7de636&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-352cf2a\" data-id=\"352cf2a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52cd84a elementor-widget elementor-widget-text-editor\" data-id=\"52cd84a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFind the most frequently asked questions here. If you cannot find answers to your questions here, do not hesitate to contact us.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64c35f3 elementor-widget elementor-widget-accordion\" data-id=\"64c35f3\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1051\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1051\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Who is a HydroKleen License for?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1051\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1051\">A HydroKleen License is an excellent development opportunity for existing HVAC or refrigeration companies and\/or for entrepreneurs and businessmen wishing to start their own business. As our business model doesn\u2019t require a physical office, this significantly decreases initial licensing and ongoing overhead costs. In addition, the license provides access to specific tools, systems and products, as well as in-depth training of a unique, state-of-the-art cleaning equipment system. <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1052\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1052\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What makes HydroKleen\u2122 equipment different from others?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1052\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1052\"><p>The HydroKleen\u2122 cleaning equipment, combined with online training offered with the purchase of a license, make HydroKleen\u2122 the industry leader in air conditioning wall unit cleaning. The high-pressure water pump, developed over the years, produces a cleaning superior to the methods available on the market. After developing and testing numerous cleaning agents, HydroKleen\u2122 opted for a product that meets all the sanitary standards and cleaning needs required to ensure a completely clean air conditioning system. Want to see the difference our cleaning system makes? You can <a href=\"https:\/\/www.youtube.com\/@hydrokleencanada\" target=\"_blank\" rel=\"noopener\">view one or more of our videos on YouTube<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1053\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1053\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">The difference between a Non-Exclusive, Exclusive and a Sub-Master License<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1053\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1053\"><p><strong>Non-Exclusive Licensees<\/strong><\/p><p>Licensees with a \u201cNon-Exclusive Licence\u201d purchase the equipment package with a 10-year license. A Non-Exclusive licensee is for a town\/city\/region and has NO exclusivity over that area.<br \/>E.g. Another Non-Exclusive HydroKleen license can be sold into that town\/city or province by HydroKleen Global.<\/p><p><strong>Exclusive Licensees<\/strong><\/p><p>Licensees with an \u201cExclusive Licence\u201d purchase the rights to a town\/city with a 15-year license.<br \/>An Exclusive licensee has exclusivity over that area and no other equipment can be sold into that area for 15 years by HydroKleen Canada. The price for an Exclusive License is worked out on a case-by-case basis.<\/p><p><strong>Sub-Master Licensees<\/strong><\/p><p>Licensees with a \u201cSub-Master Licence\u201d purchase the rights to a province with a 20 + 20-year license. A Sub-Master licensee has exclusivity over that area and no other equipment can be sold into that area for 20 + 20 years by HydroKleen Canada. The holder of a Sub-Master license may sell exclusive or non-exclusive licenses in its territory and will manage the licensees in its territory on behalf of HydroKleen Canada. The price for a Sub-Master License is worked out on a case-by-case basis.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1054\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1054\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What equipment do I get when purchasing a \u201cPremium HydroKleen Equipment Package\u201d with a Licence?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1054\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1054\"><p>View the \u201c<a href=\"\/wp-content\/uploads\/premium-equipment-package.pdf\">Premium Package Equipment<\/a>\u201d to see a photo and the complete list provided equipment. The licence gives you permission to use the HydroKleen name and equipment and a login to access our website for use of training, marketing, intellectual property, product and spare parts ordering. This is for your protection as well as ours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1055\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1055\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why isn\u2019t my air conditioner as cold as it used to be?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1055\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1055\">In most cases the coil is probably dirty, especially if it has never been cleaned.  If the temperature falls down a few degrees after cleaning, then the solution was a simple clean and service.  On the other hand, if nothing changes, a refrigeration company may have to come and replace the refrigerant and ensure that your system has no leaks.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1056\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1056\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why isn\u2019t my air conditioner \/ heat pump blowing as hard as it used to?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1056\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1056\">It is probably very dirty, which prevents the airflow from smoothly passing through. Cleaning your filters periodically can help maintain your unit. On the other hand, a deep cleaning of your device carried out by HydroKleen will double the air circulation capacity of the latter.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1057\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1057\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why does my air conditioning\/heat pump system emit a foul odor when I turn it on?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1057\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1057\">A smelly air conditioner \/ heat pump is an air conditioner \/ heat pump that needs to be cleaned. A full maintenance service will fix this problem. This odor can be caused by fungi, mold or bacteria that are lodged in the coil as well as on the blower fan.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1058\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1058\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I check if my device needs HydroKleen maintenance?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1058\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1058\">The best way to confirm if your device is contaminated is to manually open the ventilation flaps on your device when it is turned off. Using a flashlight, look on the fan for any black spots or residue buildup. If so, contact us for an appointment.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1059\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1059\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How often should I have my air conditioner\/heat pump cleaned?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1059\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1059\">Manufacturer warranties recommend an annual deep cleaning in order to keep your air fresh and your mini split working efficiently. However, if your heat pump is located in an area that is damp, in a frequently used kitchen or near multiple pets, it is recommended to have your heat pump cleaned every six months.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-10510\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-10510\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Why is my air conditioner\/heat pump leaking?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-10510\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-10510\"><p><span style=\"font-weight: 400;\">A leaking air conditioner\/heat pump likely means that there is a clog in your drain hose.\u00a0 When a drain has a clog, the moisture backs up into the unit and then has to come out somewhere \u2013 usually down your wall!\u00a0 Clogs in the drain hose occur when an air conditioner\/heat pump has a build-up of contaminants on the inside that dislodge and then stuck in the hose.\u00a0 When this happens, you need to turn off your air conditioner\/heat pump immediately and call a HydroKleen technician to service your unit as soon as possible to prevent any permanent water damage to your home. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Who is a HydroKleen License for?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A HydroKleen License is an excellent development opportunity for existing HVAC or refrigeration companies and\\\/or for entrepreneurs and businessmen wishing to start their own business. As our business model doesn\\u2019t require a physical office, this significantly decreases initial licensing and ongoing overhead costs. In addition, the license provides access to specific tools, systems and products, as well as in-depth training of a unique, state-of-the-art cleaning equipment system. \"}},{\"@type\":\"Question\",\"name\":\"What makes HydroKleen\\u2122 equipment different from others?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The HydroKleen\\u2122 cleaning equipment, combined with online training offered with the purchase of a license, make HydroKleen\\u2122 the industry leader in air conditioning wall unit cleaning. The high-pressure water pump, developed over the years, produces a cleaning superior to the methods available on the market. After developing and testing numerous cleaning agents, HydroKleen\\u2122 opted for a product that meets all the sanitary standards and cleaning needs required to ensure a completely clean air conditioning system. Want to see the difference our cleaning system makes? You can <a href=\\\"https:\\\/\\\/www.youtube.com\\\/@hydrokleencanada\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">view one or more of our videos on YouTube<\\\/a>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"The difference between a Non-Exclusive, Exclusive and a Sub-Master License\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Non-Exclusive Licensees<\\\/strong><\\\/p><p>Licensees with a \\u201cNon-Exclusive Licence\\u201d purchase the equipment package with a 10-year license. A Non-Exclusive licensee is for a town\\\/city\\\/region and has NO exclusivity over that area.<br \\\/>E.g. Another Non-Exclusive HydroKleen license can be sold into that town\\\/city or province by HydroKleen Global.<\\\/p><p><strong>Exclusive Licensees<\\\/strong><\\\/p><p>Licensees with an \\u201cExclusive Licence\\u201d purchase the rights to a town\\\/city with a 15-year license.<br \\\/>An Exclusive licensee has exclusivity over that area and no other equipment can be sold into that area for 15 years by HydroKleen Canada. The price for an Exclusive License is worked out on a case-by-case basis.<\\\/p><p><strong>Sub-Master Licensees<\\\/strong><\\\/p><p>Licensees with a \\u201cSub-Master Licence\\u201d purchase the rights to a province with a 20 + 20-year license. A Sub-Master licensee has exclusivity over that area and no other equipment can be sold into that area for 20 + 20 years by HydroKleen Canada. The holder of a Sub-Master license may sell exclusive or non-exclusive licenses in its territory and will manage the licensees in its territory on behalf of HydroKleen Canada. The price for a Sub-Master License is worked out on a case-by-case basis.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What equipment do I get when purchasing a \\u201cPremium HydroKleen Equipment Package\\u201d with a Licence?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>View the \\u201c<a href=\\\"\\\/wp-content\\\/uploads\\\/premium-equipment-package.pdf\\\">Premium Package Equipment<\\\/a>\\u201d to see a photo and the complete list provided equipment. The licence gives you permission to use the HydroKleen name and equipment and a login to access our website for use of training, marketing, intellectual property, product and spare parts ordering. This is for your protection as well as ours.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Why isn\\u2019t my air conditioner as cold as it used to be?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In most cases the coil is probably dirty, especially if it has never been cleaned.  If the temperature falls down a few degrees after cleaning, then the solution was a simple clean and service.  On the other hand, if nothing changes, a refrigeration company may have to come and replace the refrigerant and ensure that your system has no leaks.\"}},{\"@type\":\"Question\",\"name\":\"Why isn\\u2019t my air conditioner \\\/ heat pump blowing as hard as it used to?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It is probably very dirty, which prevents the airflow from smoothly passing through. Cleaning your filters periodically can help maintain your unit. On the other hand, a deep cleaning of your device carried out by HydroKleen will double the air circulation capacity of the latter.\"}},{\"@type\":\"Question\",\"name\":\"Why does my air conditioning\\\/heat pump system emit a foul odor when I turn it on?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A smelly air conditioner \\\/ heat pump is an air conditioner \\\/ heat pump that needs to be cleaned. A full maintenance service will fix this problem. This odor can be caused by fungi, mold or bacteria that are lodged in the coil as well as on the blower fan.\"}},{\"@type\":\"Question\",\"name\":\"How can I check if my device needs HydroKleen maintenance?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The best way to confirm if your device is contaminated is to manually open the ventilation flaps on your device when it is turned off. Using a flashlight, look on the fan for any black spots or residue buildup. If so, contact us for an appointment.\"}},{\"@type\":\"Question\",\"name\":\"How often should I have my air conditioner\\\/heat pump cleaned?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Manufacturer warranties recommend an annual deep cleaning in order to keep your air fresh and your mini split working efficiently. However, if your heat pump is located in an area that is damp, in a frequently used kitchen or near multiple pets, it is recommended to have your heat pump cleaned every six months.\"}},{\"@type\":\"Question\",\"name\":\"Why is my air conditioner\\\/heat pump leaking?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">A leaking air conditioner\\\/heat pump likely means that there is a clog in your drain hose.\\u00a0 When a drain has a clog, the moisture backs up into the unit and then has to come out somewhere \\u2013 usually down your wall!\\u00a0 Clogs in the drain hose occur when an air conditioner\\\/heat pump has a build-up of contaminants on the inside that dislodge and then stuck in the hose.\\u00a0 When this happens, you need to turn off your air conditioner\\\/heat pump immediately and call a HydroKleen technician to service your unit as soon as possible to prevent any permanent water damage to your home. <\\\/span><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6e4007 elementor-align-center elementor-widget elementor-widget-raven-button\" data-id=\"c6e4007\" data-element_type=\"widget\" data-settings=\"{&quot;turn_to_popup_action_button&quot;:&quot;no&quot;}\" data-widget_type=\"raven-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\">\n\t\t\t<a class=\"raven-button raven-button-widget-normal-effect-none  raven-button-text-align-center raven-button-link elementor-animation-none\" href=\"\/en\/contact-us\/\">\t\t\t\t<div class=\"raven-button-overlay\" ><\/div>\n\t\t\t\t<span class=\"raven-button-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"button-text-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"raven-button-texts-wrapper\">\n\t\t\t\t\t\t\t<div class=\"button-text\">\n\t\t\t\t\t\t\t\t<span class=\"raven-button-text\">\n\t\t\t\t\t\t\t\t\tContact us for any additional information\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Need more information? FAQ Find the most frequently asked questions here. If you cannot find answers to your questions here, do not hesitate to contact us. Who is a HydroKleen License for? A HydroKleen License is an excellent development opportunity for existing HVAC or refrigeration companies and\/or for entrepreneurs and businessmen wishing to start their [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1522","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ \/ Answers to your Questions | HydroKleen Canada<\/title>\n<meta name=\"description\" content=\"Need information? 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